FAQ

Frequently Asked Questions

🍪 How long do your cookies stay fresh?

Our cookies stay fresh for up to 8 days when stored in an airtight container at room temperature in a cool, dry place away from direct sunlight. For the best taste and texture, we recommend enjoying them within the first few days after delivery.

🚚 Where do you deliver?

All cookies are baked fresh to order and carefully packaged to ensure they arrive in perfect condition. We ship throughout Germany using reliable delivery partners. Delivery time is 5 days within DE, and up to 8 days within EU.

♨️ How can I enjoy my cookies warm?

For a freshly baked experience, warm your cookie in the microwave for 10–15 seconds or in the oven at 160°C for 3–5 minutes. This helps create a soft, gooey center and melts the chocolate beautifully.

🍫 Are your cookies baked fresh?

Yes! Every order is baked fresh in small batches to ensure the highest quality, flavor, and freshness.

🌱 Do your cookies contain allergens?

Our cookies contain wheat (gluten), milk, and eggs. Depending on the chocolate used, they may also contain soy lecithin. While we take great care during production, traces of nuts, peanuts, sesame, and other allergens may be present.

🎁 Are your cookies suitable as gifts?

Absolutely! Our cookies are beautifully packaged and make a thoughtful gift for birthdays, celebrations, thank-you gifts, or simply treating someone special.

📦 How are the cookies packaged?

Each order is carefully packed to help maintain freshness and protect the cookies during transit. Our packaging is designed to ensure your cookies arrive looking and tasting their best.

💜 What makes Tulip Bakery different?

At Tulip Bakery, we focus on creating premium bakery-style cookies that are thick, soft, generously filled, and loaded with quality chocolate. Every cookie is handcrafted with attention to detail and baked fresh to order.

✨ Can I order for special occasions or events?

Yes! We welcome inquiries for larger orders, corporate gifts, celebrations, and special events. Please contact us directly to discuss your requirements.

📧 How can I contact you?

If you have any questions, we'd love to hear from you. You can reach us through our contact form, email, or social media channels, and we'll get back to you as soon as possible.